Help and FAQs

You see a live preview of your text as you type, and we read every name and date again before printing. If you spot a mistake after ordering, email us straight away and we will fix it as long as printing has not started.

Yes, for photo lamps, star maps, children's drawings and guest-list orders. We email a proof and print only after you approve it. For name pieces, the preview on the product page shows your exact text.

Every piece ships in 5 or 7 working days, as shown on its product page. Courier delivery then takes 2 to 6 days depending on your city. Shipping is free on orders over ₹999, otherwise ₹79.

Pieces made with a name, photo or date are made for one person, so we cannot take them back for a change of mind. If anything arrives damaged or with our mistake, tell us within 48 hours of delivery with a photo and we will reprint it or refund you.

Mostly PLA, with PETG for vases and planters. Silk PLA gives the gold and silver sheen. Lamps use a low-voltage USB LED or a BIS-marked bulb and cord set, as listed on each lamp's page. For fresh flowers, stand a small glass inside a vase. Keep pieces out of direct sun and hot cars, as PLA softens at around 55°C.

No. Our Little collection is room decor and keepsakes: name signs, night lights, storage and keepsake frames. Keep small pieces away from children under 3.

After you place your order, we check your personalisation and email you a secure payment link for UPI, card or net banking. Personalised pieces are made after payment, so we do not offer cash on delivery.

Tell us the date in the gift note at checkout and we will confirm by email whether we can make it. For delivery before 25 December, order by 9 December.

Yes. Wedding favours, corporate gifts and custom designs are on our custom orders page. Bulk pieces start at 25.

Filament colours can vary slightly from batch to batch and between screens. Fine layer lines are part of how 3D printing works and part of the look.