Terms of sale

These terms apply to orders placed on museandmatter.in. The seller is Seller legal name to be added, trading as Muse & Matter, Business address to be added.

Made to order

Every piece is 3D printed after you order. Making times shown on product pages are estimates in working days. Delivery dates depend on our courier partners.

Your personalisation

We print the names, dates and text exactly as you enter them, so please check spelling before you order. We read every order before printing and will contact you if something looks wrong, but the final text is your responsibility.

Photos, logos and designs you send

By uploading a photo, logo, drawing or file, you confirm that you own it or have permission to use it. We may decline orders that use trademarks, cartoon characters or other people's designs without permission, or content we consider offensive.

Prices and payment

Prices are in Indian rupees and include all taxes. Shipping charges are shown before you pay. We begin making your order once payment is received.

Cancellations and returns

See our returns and cancellations policy.

Product use

Printed pieces are made from PLA or PETG plastics and are decorative unless the product page says otherwise. Cake toppers stand on bamboo picks and must not touch food directly. Cookie cutters and stamps are for brief contact with dough only. Lamps must be used with the supplied cable and a standard 5 V USB adapter. Kids' range pieces are decor and keepsakes, not toys.

Liability

If something goes wrong with an order, our responsibility is limited to reprinting the piece or refunding what you paid for it. Nothing in these terms affects your rights under the Consumer Protection Act, 2019.

Governing law

These terms are governed by the laws of India.